Assessing the Moderating Role of Risk Management Capabilities in the Relationship Between Service Innovation and Financial Performance of Insurance Firms
DOI:
https://doi.org/10.5281/zenodo.6853435Аннотация
The study assessed the moderating role of risk management capabilities in the relationship between service innovation and financial performance of insurance firms. A survey research design was adopted, with a quantitative research approach. The population of comprises life and non-life insurance companies in Ghana, numbering 39. There were 17 insurance firms selected for the study, from which 161 management staff were drawn as respondents. Data was analyzed using Structural Equation Modelling (SEM). The study concludes that, risk management capability had a positive moderative effect on the relationship between service innovation and financial performance of insurance companies in Ghana. This notwithstanding, both service innovation and risk management capability had a direct significant positive effect on financial performance of insurance firms. For stronger financial position, firms should endeavor to invest in both service innovation and effective risk management practices. The main contribution of this study centers on the interactive effect of service innovation and risk management capability. Although direct effects of service innovation and risk management, on financial performance have been established in literature, the interactive effect of these two predicting variables has not been well established in literature.
Загрузки
Опубликован
Как цитировать
Выпуск
Раздел
Лицензия
Copyright (c) 2022 International Journal of Contemporary Economics and Administrative Sciences
Это произведение доступно по лицензии Creative Commons «Attribution» («Атрибуция») 4.0 Всемирная.
The Author(s) must make formal transfer of copyright for each article prior to publication in the International Journal of Contemporary Economics and Administrative Sciences. Such transfer enables the Journal to defend itself against plagiarism and other forms of copyright infringement. Your cooperation is appreciated. You agree that copyright of your article to be published in the International Journal of Contemporary Economics and Administrative Sciences is hereby transferred, throughout the World and for the full term and all extensions and renewals thereof, to International Journal of Contemporary Economics and Administrative Sciences.
The Author(s) reserve(s): (a) the trademark rights and patent rights, if any, and (b) the right to use all or part of the information contained in this article in future, non-commercial works of the Author's own, or, if the article is a "work-for-hire" and made within the scope of the Author's employment, the employer may use all or part of the information contained in this article for intra-company use, provided the usual acknowledgements are given regarding copyright notice and reference to the original publication.
The Author(s) warrant(s) that the article is Author's original work, and has not been published before. If excerpts from copyrighted works are included, the Author will obtain written permission from the copyright owners and shall credit the sources in the article. The author also warrants that the article contains no libelous or unlawful statements, and does not infringe on the rights of others. If the article was prepared jointly with other Author(s), the Author agrees to inform the co-Author(s) of the terms of the copyright transfer and to sign on their behalf; or in the case of a "work-for-hire" the employer or an authorized representative of the employer.
The journal is registered with the ISSN : 1925-4423.
IJCEAS is licensed under a Creative Commons Attribution 4.0 International License.
This license lets others distribute, remix, tweak, and build upon your work, even commercially, as long as they credit you for the original creation. This is the most accommodating of licenses offered. Recommended for maximum dissemination and use of licensed materials.
