ÇETINDERE FILIZ, A. Analysis of Critical Success Factors in Total Quality Management Practices Using the Fuzzy DEMATEL Method: An Application for SMEs. International Journal of Contemporary Economics and Administrative Sciences, [S. l.], v. 15, n. 2, p. 412–437, 2025. DOI: 10.5281/zenodo.18135294. Disponível em: http://ijceas.com/index.php/ijceas/article/view/872. Acesso em: 15 jan. 2026.